Frequently Asked Questions

AI VIDEO PRODUCTION: TECHNICAL LIMITATIONS & TERMS
Last Updated: February 2026


This page explains the technical capabilities, inherent limitations, and compliance requirements of ClipKoi's AI-powered video production services.

We believe in transparency. AI video production is a powerful, cost-effective alternative to traditional videography — but it is not identical to traditional filming. This page helps you understand exactly what you're getting, what the technology can and cannot do, and what your responsibilities are when using AI-generated marketing content.

If you're considering ClipKoi's services, please read this page carefully before signing up.


TABLE OF CONTENTS

  01. What is AI Video Production?

  02. How ClipKoi's AI Video Production Works

  03. Technical Limitations You Should Know

  04. Visual Realism: AI-Assisted vs Traditional Video

  05. What You Can and Cannot Use ClipKoi Videos For

  06. Real Estate Advertising Compliance

  07. Business Coach Advertising Compliance

  08. AI Disclosure Requirements

  09. Music Licensing & Copyright

  10. Platform Algorithm Dependency

  11. AI Model Evolution & Style Consistency

  12. Third-Party Tool Dependency

  13. Your Responsibilities as a Client

  14. What ClipKoi Will NOT Create

  15. Revision Policy & Generation Fees

  16. Contact Us


01. WHAT IS AI VIDEO PRODUCTION?

AI video production uses artificial intelligence tools to create professional marketing videos without traditional on-location filming, human voiceover recording, or manual frame-by-frame editing.

ClipKoi combines:

  - Your real property photos or brand assets

  - AI-generated voiceovers (ElevenLabs)

  - AI-generated supplemental footage (Runway, Pika Labs)

  - Pre-designed CapCut templates with transitions, captions, and music

  - Human creative direction, scripting, and quality control

The result is a polished, professional video optimized for Instagram Reels, TikTok, YouTube Shorts, and other short-form social media platforms — delivered in 5–7 business days at a fraction of the cost of traditional video production.


02. HOW CLIPKOI'S AI VIDEO PRODUCTION WORKS

Here's what happens behind the scenes when ClipKoi creates your video:

  STEP 1 — CLIENT INPUT

  You provide:

  - Brand assets (logo, headshot, property photos)

  - Content brief (property details, key message, target audience)

  - Style preferences (tone, music, caption style)

  STEP 2 — SCRIPT GENERATION

  ClipKoi's team writes or generates an AI-assisted script

  based on your brief and brand voice.

  STEP 3 — AI VOICEOVER GENERATION

  The script is converted into a natural-sounding AI voice using ElevenLabs (commercial tier, your content is NOT used to train their models).

  STEP 4 — VIDEO ASSEMBLY

  Your photos are edited into a CapCut template with:

  - Transitions and effects

  - AI-generated b-roll footage (for mood and production quality, NOT property representation)

  - Captions synced to the voiceover

  - Licensed background music

  STEP 5 — QUALITY REVIEW

  ClipKoi's team reviews the video for technical quality, brand alignment, and compliance before delivery.

  STEP 6 — DELIVERY & REVISIONS

  The video is delivered to you with 2 rounds of revisions included.


03. TECHNICAL LIMITATIONS YOU SHOULD KNOW

AI video production is powerful but not without limitations. By engaging ClipKoi, you acknowledge and accept the following:


LIMITATION 1: AI VOICEOVER NATURALNESS

AI-generated voiceovers sound highly realistic but may contain:

  - Minor unnatural pauses or pacing variations

  - Mispronunciation of uncommon words, street names, suburb names, or brand names (e.g., "Kogarah" may be pronounced "Ko-GAH-rah" instead of "Ko-GAR-ah")

  - Slightly robotic tone on complex sentences

ClipKoi will attempt corrections within the included revision rounds, but perfect human-level naturalness cannot be guaranteed.

WORKAROUND: If a specific pronunciation is critical, note it phonetically in your brief (e.g., "Kogarah = Kuh-GAR-uh").


LIMITATION 2: AI B-ROLL VISUAL ACCURACY

AI-generated supplemental footage (b-roll) is created from text prompts and reference images. It looks realistic but does NOT accurately represent real-world properties or locations.

For example:

  - An AI-generated "modern kitchen" will look like a modern kitchen, but will NOT match the actual kitchen in the listing

  - An AI-generated "suburban street" may have generic houses that don't match the property's actual neighbourhood

AI b-roll is used ONLY for mood, atmosphere, and production quality — NEVER as accurate property representation.

IMPORTANT: ClipKoi videos use YOUR real property photos for the actual property representation. AI b-roll is supplemental only.


LIMITATION 3: PLATFORM ALGORITHM CHANGES

ClipKoi optimizes videos based on current knowledge of Instagram, TikTok, and YouTube algorithm behaviour (video length, hook timing, caption placement, hashtags).

Platform algorithms change frequently and without notice. A video format that performs well today may perform differently in 3–6 months due to algorithm updates.

ClipKoi does NOT guarantee consistent reach, engagement, views, or algorithmic performance over time.


LIMITATION 4: THIRD-PARTY TOOL OUTAGES

ClipKoi's services depend on third-party AI platforms:

  - ElevenLabs (voiceover generation)

  - Runway and Pika Labs (AI b-roll generation)

  - CapCut (video editing)

  - ManyChat (automation)

  - GoHighLevel (CRM)

These platforms may experience service outages, feature changes, or pricing changes beyond ClipKoi's control.

If a key tool is unavailable, ClipKoi will use an alternative of comparable quality and will communicate any impact on delivery timelines.

Refunds are NOT issued for delays caused by third-party platform outages.


LIMITATION 5: CONTENT ACCURACY

AI scripts are generated based on information YOU provide during onboarding (property details, pricing, agent

credentials, business facts).

ClipKoi is NOT responsible for factual inaccuracies in the delivered video if:

  - You provided incorrect information (wrong price, wrong address, wrong suburb, wrong agent name, wrong brokerage)

  - You failed to notify ClipKoi of updates or corrections before production commenced

If incorrect information is discovered AFTER production has begun, video remakes are subject to Generation Fees.


LIMITATION 6: AI MODEL EVOLUTION

AI tools improve and evolve over time. Videos produced today using ElevenLabs v3.5 may have a slightly different voice quality or style compared to videos produced in 6 months using ElevenLabs v4.0.

This is not a defect — it's the nature of evolving AI technology.

If visual or audio style consistency is critical for your brand over a long-term engagement (e.g., 12+ months), ClipKoi offers "style-lock" agreements on request, where we freeze specific tool versions and settings for the duration of your contract.


04. VISUAL REALISM: AI-ASSISTED VS TRADITIONAL VIDEO

ClipKoi's AI-assisted videos are production-quality for social media marketing. They are NOT a substitute for traditional on-location filming when accurate visual representation is legally required (e.g., MLS submissions, property disclosure documents).


05. WHAT YOU CAN AND CANNOT USE CLIPKOI VIDEOS FOR


✅ PERMITTED USES

ClipKoi videos are designed and approved for:


  ✅ Instagram Reels

  ✅ TikTok

  ✅ YouTube Shorts

  ✅ Facebook video posts

  ✅ LinkedIn video posts

  ✅ Your personal website or business website

  ✅ Email marketing campaigns

  ✅ Direct sharing with clients and prospects

  ✅ Social media advertising (with platform compliance)


❌ PROHIBITED USES

ClipKoi videos are NOT designed for, and must NOT be used in connection with:

  ❌ MLS (Multiple Listing Service) property submissions

  ❌ Legal property disclosure documents

  ❌ Regulated real estate advertising materials where accurate visual representation is legally required

  ❌ Misrepresenting a property's actual condition, size, features, location, or any material characteristic

  ❌ Impersonating real individuals without consent

  ❌ Creating deepfake or face-swap content

  ❌ Any use that violates platform terms of service, real estate regulations, or advertising standards


06. REAL ESTATE ADVERTISING COMPLIANCE

If you are a real estate agent using ClipKoi's services, you are SOLELY RESPONSIBLE for compliance with all applicable advertising laws and regulations in your jurisdiction.


KEY COMPLIANCE AREAS

UNITED STATES

  - Fair Housing Act requirements (no discriminatory language or imagery)

  - Real estate licensing board advertising standards

  - MLS advertising rules and guidelines

  - State-specific advertising regulations

  - AI-generated content disclosure requirements (where applicable)


CANADA

  - Real Estate and Business Brokers Act (REBBA) compliance

  - Provincial advertising standards

  - Competition Act provisions (no misleading advertising)


AUSTRALIA

  - Australian Consumer Law property advertising provisions

  - State-based fair trading laws

  - Real Estate Institute (REI) advertising guidelines


SINGAPORE

  - Consumer Protection (Fair Trading) Act (CPFTA)

  - Council for Estate Agencies (CEA) advertising guidelines

  - Property misrepresentation provisions


SPECIFIC PROHIBITIONS FOR REAL ESTATE AGENTS

You MUST NOT use ClipKoi videos to:

  ❌ Misrepresent a property's actual condition, size, features, or location using AI-generated visuals

  ❌ Use AI-generated b-roll as if it were real footage of the property or neighbourhood

  ❌ Submit AI-assisted videos as MLS listing photos or primary property documentation

  ❌ Include discriminatory language or imagery that violates Fair Housing Act provisions

  ❌ Make false or misleading claims about property value, rental income, or investment returns


WHAT CLIPKOI RECOMMENDS

Before publishing any AI-assisted marketing video:

  1. Consult your brokerage compliance officer

  2. Review your local real estate board's advertising guidelines

  3. Check whether your jurisdiction requires AI content disclosure labels

  4. Ensure all property details (price, address, features) are accurate and up to date

  5. Use AI b-roll only for mood and atmosphere — never as property representation


07. BUSINESS COACH ADVERTISING COMPLIANCE

If you are a business coach or consultant using ClipKoi's services, you are SOLELY RESPONSIBLE for compliance with:


INCOME CLAIMS & EARNINGS REPRESENTATIONS

United States — Federal Trade Commission (FTC)

  - Testimonials and Endorsements Guide

  - No unsubstantiated income or earnings claims

  - Typical results must be disclosed, not just exceptional cases

  - "Results not typical" disclaimers required where applicable


Australia / United Kingdom — ASA (Advertising Standards)

  - Similar rules to FTC

  - Testimonials must be genuine and verifiable

  - No misleading or deceptive conduct


TESTIMONIAL DISCLOSURE REQUIREMENTS


You MUST:

  ✅ Identify paid or incentivised testimonials (e.g., "This client received a discount in exchange for  this testimonial")

  ✅ Distinguish typical results from atypical results

  ✅ Use genuine client testimonials only (no fabrication)

  ✅ Obtain written consent before featuring client names, photos, or results publicly


PROFESSIONAL LICENSING

If you operate in a regulated field (financial services, legal services, medical or health services), you MUST comply with all professional licensing and advertising requirements in your jurisdiction.


ClipKoi will NOT create content that:

  ❌ Contains unsubstantiated income or earnings claims

  ❌ Features fabricated or AI-generated fake testimonials

  ❌ Violates professional licensing board advertising rules

  ❌ Constitutes misleading advertising under any applicable law


08. AI DISCLOSURE REQUIREMENTS

Some jurisdictions and social media platforms are introducing requirements to label or disclose AI-generated

content.

As of February 2026, AI disclosure rules are evolving globally. Known requirements include:

  SOCIAL MEDIA PLATFORMS

  - Meta (Instagram/Facebook): No mandatory label yet, but "Made with AI" tools available

  - TikTok: AI-generated content label encouraged but not mandatory in most regions

  - YouTube: "Altered or synthetic content" disclosure required for certain realistic content

  JURISDICTIONS WITH AI DISCLOSURE LAWS

  - European Union: AI Act (phased implementation 2025–2027)

  - California: AB 602 and related bills (evolving)

  - Singapore: AI governance framework (voluntary as of 2026)

ClipKoi DOES NOT track or monitor evolving AI disclosure laws globally. You are SOLELY RESPONSIBLE for:

  ✅ Understanding AI disclosure requirements in your jurisdiction and on each platform where you publish

  ✅ Adding required labels, tags, or disclaimers to ClipKoi videos before publication

  ✅ Staying informed of changes to platform policies and local laws


09. MUSIC LICENSING & COPYRIGHT

All background music provided by ClipKoi is licensed for commercial use through:

  - CapCut's licensed music library, OR

  - Epidemic Sound (commercial licence)

You have the right to use this music in your ClipKoi videos when posted on social media platforms.


PLATFORM COPYRIGHT DETECTION ISSUES

Occasionally, Instagram, TikTok, or Facebook's automated copyright detection systems may incorrectly flag licensed music as a copyright violation.

This is a platform error, NOT a copyright violation on ClipKoi's part.

If this occurs:

  1. Contact ClipKoi at support@clipkoi.com

  2. We will provide substitute licensed music and re-deliver the video at no additional charge

  3. You may also dispute the claim directly with the platform's copyright team

ClipKoi is NOT responsible for platform detection errors or temporary video removal due to automated copyright systems.


10. PLATFORM ALGORITHM DEPENDENCY

ClipKoi optimizes videos for Instagram, TikTok, and YouTube based on current algorithm knowledge as of February 2026.

Platform algorithms are proprietary and change frequently without notice. Factors that influence performance include:

  - Video length and aspect ratio

  - Hook timing (first 1–3 seconds)

  - Caption placement and readability

  - Music choice and trending sounds

  - Posting time and consistency

  - Engagement rate (likes, shares, comments, saves)

  - User's follower count and posting history


ClipKoi DOES NOT guarantee:

  ❌ Specific view counts

  ❌ Specific engagement rates

  ❌ Follower growth

  ❌ Lead generation volume

  ❌ Algorithmic reach or distribution

Performance depends on factors outside ClipKoi's control, including your posting consistency, audience engagement, market conditions, and platform algorithm changes.


11. AI MODEL EVOLUTION & STYLE CONSISTENCY

AI tools are constantly improving. ElevenLabs releases new voice models. Runway and Pika Labs update their video generation algorithms. CapCut adds new features and effects.

As a result, videos produced in Month 1 of your engagement may have a slightly different style or quality compared to videos produced in Month 6 — even if the same tools and templates are used.

This is the nature of evolving AI technology and is NOT a defect or service failure.


STYLE-LOCK AGREEMENTS

If style consistency is critical for your brand over long-term engagement (12+ months), ClipKoi offers "style-lock" agreements on request.

Under a style-lock agreement:

  ✅ ClipKoi freezes specific tool versions and settings for the duration of your contract

  ✅ Videos maintain consistent voice quality, visual style, and editing approach

  ✅ Tool updates are tested and approved by you before implementation

Style-lock agreements are available for Branding Pro, Branding Domination, and Business Coach tiers. Contact support @ clipkoi.com to request a style-lock addendum.


12. THIRD-PARTY TOOL DEPENDENCY

ClipKoi's services depend on the following third-party platforms:

  AI PRODUCTION TOOLS

  - ElevenLabs (voiceover generation)

  - Runway ML (AI video generation)

  - Pika Labs (AI video generation)

  - CapCut (video editing)

  AUTOMATION & CRM TOOLS

  - ManyChat (Instagram/Facebook DM automation)

  - GoHighLevel (CRM and marketing automation)

  CLOUD STORAGE & COMMUNICATION

  - Google Workspace (file storage and email)

  - Stripe (payment processing)

  - PayPal (payment processing)

ClipKoi does NOT own or control these platforms and is NOT responsible for:

  ❌ Service outages or downtime

  ❌ Feature changes or deprecations

  ❌ Pricing changes

  ❌ Terms of service updates

  ❌ Data handling practices


If a key platform becomes unavailable or unusable, ClipKoi will use an alternative of comparable quality and will communicate any impact on delivery timelines or service quality.


13. YOUR RESPONSIBILITIES AS A CLIENT

By engaging ClipKoi's services, you agree to the following responsibilities:


✅ ACCURATE INFORMATION

You are responsible for providing accurate, complete, and up-to-date information during onboarding, including:

  - Property details (address, price, features)

  - Agent credentials (name, licence number, brokerage)

  - Business information (company name, contact details)

  - Brand assets (correct logo, current headshot)

If ClipKoi delivers a video containing incorrect information that YOU provided, video remakes are subject to Generation Fees.


✅ COMPLIANCE WITH LAWS & REGULATIONS

You are solely responsible for ensuring all ClipKoi videos comply with:

  - Real estate advertising laws in your jurisdiction

  - Platform terms of service (Instagram, TikTok, YouTube)

  - AI disclosure requirements

  - Copyright and trademark laws

  - Fair Housing Act (USA) or equivalent

  - Professional licensing board advertising standard

ClipKoi provides the video production service. YOU are responsible for legal compliance before publication.


✅ TIMELY FEEDBACK & APPROVALS

You are responsible for:

  - Reviewing delivered videos within 5 business days

  - Submitting consolidated revision feedback on time

  - Approving final videos before ClipKoi moves to the

    next production cycle

Late feedback may delay your next delivery or may be treated as a new revision round subject to Generation Fees.


✅ PLATFORM ACCOUNTS & ACCESS

You are responsible for:

  - Maintaining active social media accounts on platforms

    where automation services are configured

  - Providing ClipKoi with necessary access credentials for ManyChat or GoHighLevel setup

  - Paying any third-party subscription fees (ManyChat ~$15/month, GoHighLevel fees)


✅ ETHICAL USE OF AI CONTENT

You agree NOT to use ClipKoi videos to:

  ❌ Misrepresent properties, products, or services

  ❌ Impersonate individuals without consent

  ❌ Create deepfake or face-swap content

  ❌ Violate platform terms of service

  ❌ Engage in misleading advertising

  ❌ Infringe third-party intellectual property rights


14. WHAT CLIPKOI WILL NOT CREATE

ClipKoi reserves the right to refuse any production request that involves:

  ❌ Deepfake content or AI face-swaps of real individuals without explicit written consent

  ❌ Unsubstantiated income claims, fabricated testimonials, or deceptive marketing content

  ❌ Content that misrepresents properties, products, or services in a way that violates advertising standards

  ❌ Content that violates platform terms of service (Instagram, TikTok, YouTube, Facebook)

  ❌ Content that infringes third-party copyright, trademark, or intellectual property rights

  ❌ Content that is defamatory, harassing, threatening, obscene, or unlawful

  ❌ Content that promotes illegal activity, violence, or harmful behaviour

If ClipKoi determines that a requested video would violate any of the above, we will notify you and offer alternative approaches that comply with legal and ethical standards.


15. REVISION POLICY & GENERATION FEES

This section is a brief summary. Full details are available in ClipKoi's Terms of Service at https://clipkoi.com/terms.


INCLUDED REVISIONS

Every video includes 2 ROUNDS OF REVISIONS:

  ROUND 1

  - Submit consolidated feedback within 5 business days of delivery

  - Valid revisions: text corrections, caption adjustments, image replacements, minor pacing changes

  ROUND 2

  - Submit final feedback within 3 business days of Round 1 re-delivery

  - After Round 2, the video is considered final and accepted


GENERATION FEES

Generation Fees apply when ClipKoi must regenerate content beyond the original brief or beyond the 2 included rounds:

  Additional revision (beyond Round 2):   $75 per revision

  Voiceover regeneration (client change): $50 per regen

  Full video re-creation (new brief):     $150–$300

  Rush regeneration (under 24 hours):     $200 flat + rate

  Extra template customization:           $100 per template

  Additional AI script (over quota):      $30 per script

All Generation Fees are communicated in writing before work commences and require your written approval.


WHAT'S NOT COVERED AS A FREE REVISION

The following are NOT covered within the 2 included rounds and are subject to Generation Fees:

  ❌ Complete script rewrites after production begins

  ❌ Re-editing with a different template or concept

  ❌ Additions not included in the original brief

  ❌ Changes requested after public publication

  ❌ Remakes due to incorrect client-provided information


16. CONTACT US

If you have questions about AI video production, technical limitations, compliance requirements, or any other topic covered on this page, please contact us:

  GENERAL SUPPORT

  Email:    support @ clipkoi.com

  Response: Within 24–48 business hour

  WEBSITE

  https://clipkoi.com

  FULL LEGAL TERMS

  Terms of Service:    https://clipkoi.com/terms-of-service/

  Privacy Policy:        https://clipkoi.com/privacy-policy/

  FAQ:                       https://clipkoi.com/frequently-asked-questions/


ACKNOWLEDGEMENT

By signing a ClipKoi Services Agreement or submitting payment for ClipKoi's services, you confirm that you have read, understood, and agreed to the technical limitations, compliance requirements, and client responsibilities outlined on this page.

These limitations and terms are incorporated by reference into ClipKoi's Terms of Service and Services Agreement.


If you do not agree with any part of this page, please do not engage ClipKoi's services.


© 2026 ClipKoi.com | Operated by Teddy Wu | Singapore

Last Updated: February 2026

All Rights Reserved


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